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GorgiasShopify native

The Conversational AI platform for Ecommerce

Gorgias is built for one job: e-commerce support. Its pitch is deep Shopify/Magento integration — order data, refunds, and loyalty context inside the ticket — plus automation for repetitive 'where is my order' questions. If your revenue runs through Shopify, it belongs on your shortlist; if you need a general-purpose IT or B2B helpdesk, it usually is not the right shape.

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Pricing

Model: per-agent · Free tier: No · Starting: $40/mo

PlanPriceNotes
Starter$40/moIncluded 50 tickets / month, 30 automated interactions
Basic$90/moIncluded 300 tickets / month, 30 automated interactions
Pro$550/moIncluded 2,000 tickets / month, 190 automated interactions
Advanced$1430/moIncluded 5,000 tickets / month, 530 automated interactions
EnterpriseCustomCustom plan for teams over 5,000 conversations a month.

Channels

Key features

Integrations

At a glance

Founded2015
Target segmentecommerce, enterprise
ShopifyNative integration · Shopify App Store
Websitehttps://www.gorgias.com

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