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Crisp vs Gorgias (2026)

Crisp and Gorgias compared on price, channels, and ecommerce fit. Gorgias has the lower entry price ($40/mo vs $45/mo). Gorgias is Shopify-native; Crisp is not.

FeatureCrispGorgias
Starting price$45/mo$40/mo
Pricing modelflatper-agent
Free tierYesNo
Shopify nativeNoYes
Channelsemail, live chat, whatsapp, messenger, sms, telegram…email, live chat, sms, whatsapp, instagram, facebook
Key featuresAI Agents, Omnichannel inbox, Knowledge Base, Support CRM, Support Analytics…Automate 60% of support, One omnichannel inbox, Native Shopify integration, 300+ integrations, Revenue attribution reporting
IntegrationsTelegram, Facebook Messenger, Twitter, InstagramRecharge, Klaviyo, Yotpo
Target segmentSMB, ecommerce, mid-market, enterpriseecommerce, enterprise
Founded20152015

Pricing and features sourced from vendor sites; verify before purchasing.