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Gorgias vs Richpanel (2026)

Gorgias and Richpanel compared on price, channels, and ecommerce fit. Gorgias has the lower entry price ($40/mo vs $50/mo). Both are Shopify-native.

FeatureGorgiasRichpanel
Starting price$40/mo$50/mo
Pricing modelper-agentper-agent
Free tierNoYes
Shopify nativeYesYes
Channelsemail, live chat, sms, whatsapp, instagram, facebookemail, live chat, social media, sms
Key featuresAutomate 60% of support, One omnichannel inbox, Native Shopify integration, 300+ integrations, Revenue attribution reportingAI analysis of past conversations, Self-service flows, Manage email, chat & social media from one app, Voice of Customer reports, Unlimited Rules & Automations
IntegrationsRecharge, Klaviyo, YotpoZendesk, Gorgias, Helpscout, Salesforce
Target segmentecommerce, enterpriseecommerce
Founded20152018

Pricing and features sourced from vendor sites; verify before purchasing.