Gorgias
Shopify nativeThe Conversational AI platform for Ecommerce
$40/mo
Visit Gorgias →Gorgias vs Help Scout (2026)
Gorgias and Help Scout compared on price, channels, and ecommerce fit. Help Scout has the lower entry price ($25/mo vs $40/mo). Gorgias is Shopify-native; Help Scout is not.
| Feature | Gorgias | Help Scout |
|---|---|---|
| Starting price | $40/mo | $25/mo |
| Pricing model | per-agent | per-user |
| Free tier | No | Yes |
| Shopify native | Yes | No |
| Channels | email, live chat, sms, whatsapp, instagram, facebook | email, live chat, social, whatsapp, instagram, messenger… |
| Key features | Automate 60% of support, One omnichannel inbox, Native Shopify integration, 300+ integrations, Revenue attribution reporting | Multiple Inboxes, Live chat, AI Inbox assistant, Advanced workflows, Unlimited tags and saved replies… |
| Integrations | Recharge, Klaviyo, Yotpo | Salesforce, Jira, HubSpot |
| Target segment | ecommerce, enterprise | SMB, ecommerce, mid-market |
| Founded | 2015 | 2011 |
Intuitive & Affordable Customer Service Software
$25/mo
Visit Help Scout →Pricing and features sourced from vendor sites; verify before purchasing.