$14/mo
Zoho Desk
AI customer service software for every business
Zoho Desk starts at $12/mo with integrations across common ecommerce and business tools. It supports email, social, live chat, phone. Typical users: SMB, ecommerce.
Pricing
Model: per-agent · Free tier: Yes · Starting: $12/mo
| Plan | Price | Notes |
|---|---|---|
| Express | $0/month | Free tier available |
| Standard | $12/month | Per agent pricing |
| Professional | $25/month | Per agent pricing |
| Enterprise | $40/month | Per agent pricing |
Channels
- social
- live chat
- phone
Key features
- AI-powered customer support
- Multi-channel support
- Customizable workflows
- Knowledge base creation
- Real-time dashboards
- Automated ticket assignment
- Community forum
- Customer happiness ratings
- Integration with 360+ apps
Integrations
- Zoho ecosystem
- OpenAI
- DeepSeek
At a glance
| Founded | 2012 |
|---|---|
| Target segment | SMB, ecommerce |
| Shopify | Not Shopify-native |
| Website | https://www.zoho.com/desk/ |
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