$25/mo
Tidio
AI Customer Service Agent, Customer Support Software
Tidio leads with chat widgets and AI answers (Lyro) at prices small stores can absorb, and its Shopify app makes setup nearly instant. Treat it as a chat/AI layer more than a full helpdesk — teams with complex ticket workflows usually pair it with, or graduate to, something heavier.
Pricing
Model: usage-based · Free tier: No · Starting: $24.17/mo
| Plan | Price | Notes |
|---|---|---|
| Starter | $24.17/mo | 100 Billable conversations, includes 50 Lyro AI Agent conversations (one-off) |
| Growth | $49.17/mo | From 250 Billable conversations |
| Plus | $300/mo | Starts at $300/mo. + monthly usage |
| Premium | Custom | Contact for pricing |
Channels
- live chat
Key features
- AI-powered customer service
- Proactive chat automation
- Custom AI model training
- Live chat & ticketing
- Advanced analytics
Integrations
- Zendesk
- Salesforce
At a glance
| Founded | 2013 |
|---|---|
| Target segment | SMB |
| Shopify | Not Shopify-native |
| Website | https://www.tidio.com |
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