Customer service platform — powered by AI, designed for humans
$25/mo
Visit Front →Front and Gorgias compared on price, channels, and ecommerce fit. Front has the lower entry price ($25/mo vs $40/mo). Gorgias is Shopify-native; Front is not.
| Feature | Front | Gorgias |
|---|---|---|
| Starting price | $25/mo | $40/mo |
| Pricing model | per-seat | per-agent |
| Free tier | No | No |
| Shopify native | No | Yes |
| Channels | email, SMS, social, WhatsApp, live chat | email, live chat, sms, whatsapp, instagram, facebook |
| Key features | AI-powered responses, Shared inbox and ticketing, Omnichannel support, Advanced analytics, Workflow automation | Automate 60% of support, One omnichannel inbox, Native Shopify integration, 300+ integrations, Revenue attribution reporting |
| Integrations | WhatsApp, Slack | Recharge, Klaviyo, Yotpo |
| Target segment | startups, enterprises, ecommerce | ecommerce, enterprise |
| Founded | 2013 | 2015 |
Customer service platform — powered by AI, designed for humans
$25/mo
Visit Front →The Conversational AI platform for Ecommerce
$40/mo
Visit Gorgias →Pricing and features sourced from vendor sites; verify before purchasing.