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Front vs Gorgias (2026)

Front and Gorgias compared on price, channels, and ecommerce fit. Front has the lower entry price ($25/mo vs $40/mo). Gorgias is Shopify-native; Front is not.

FeatureFrontGorgias
Starting price$25/mo$40/mo
Pricing modelper-seatper-agent
Free tierNoNo
Shopify nativeNoYes
Channelsemail, SMS, social, WhatsApp, live chatemail, live chat, sms, whatsapp, instagram, facebook
Key featuresAI-powered responses, Shared inbox and ticketing, Omnichannel support, Advanced analytics, Workflow automationAutomate 60% of support, One omnichannel inbox, Native Shopify integration, 300+ integrations, Revenue attribution reporting
IntegrationsWhatsApp, SlackRecharge, Klaviyo, Yotpo
Target segmentstartups, enterprises, ecommerceecommerce, enterprise
Founded20132015

Pricing and features sourced from vendor sites; verify before purchasing.