Custom pricing
Intercom
The only helpdesk designed for the AI Agent era
Intercom uses custom, quote-based pricing with integrations across common ecommerce and business tools. It supports email, live chat, phone, WhatsApp. Typical users: ecommerce, mid-market, enterprise.
Pricing
Model: custom/quote · Free tier: Yes · Starting: Custom pricing
No public pricing tiers published — contact sales for a quote.
Channels
- live chat
- phone
- social
Key features
- AI-powered Insights
- Omnichannel inbox
- AI-enhanced ticketing
- No code automations
- Onboarding tools
- Outbound notifications
- Targeted messaging sequences
- Always-on QA
- Reporting
Integrations
- Salesforce
- Stripe
- Jira
At a glance
| Founded | 2011 |
|---|---|
| Target segment | ecommerce, mid-market, enterprise |
| Shopify | Not Shopify-native |
| Website | https://www.intercom.com |
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