AI-powered platform for modern customer service
$19/mo
Visit Freshdesk →Freshdesk vs HappyFox (2026)
Freshdesk and HappyFox compared on price, channels, and ecommerce fit. HappyFox has the lower entry price ($14/mo vs $19/mo). Neither is Shopify-native, though both integrate with common stacks.
| Feature | Freshdesk | HappyFox |
|---|---|---|
| Starting price | $19/mo | $14/mo |
| Pricing model | per-agent | per-agent |
| Free tier | No | Yes |
| Shopify native | No | No |
| Channels | email, live chat, social, phone | |
| Key features | AI onboarding included, Freddy AI Agent, Ticketing & shared inbox, Customer portal & knowledge base, Multilingual helpdesk | AI-powered omni-channel support, Unlimited agent pricing available, Modern IT service management, Autonomous AI agents, End-to-end process automation |
| Integrations | — | Slack, Teams |
| Target segment | SMB, ecommerce, mid-market, enterprise | SMB, ecommerce, startups |
| Founded | 2010 | 2013 |
AI-Powered Support Platform for Every Team
$14/mo
Visit HappyFox →Pricing and features sourced from vendor sites; verify before purchasing.